Shipping Information

Shipping Information

All domestic and international shipping includes a tracking number. All orders over $1000 Australian dollars receive complimentary shipping insurance. For insurance on your order under $1000 Australian dollars, please email us at brokenrivermining@gmail.com to arrange. We do not take responsibility for any items that are lost or damaged in transit if shipping does not have insurance.

 

Shipping in Australia

All Broken River Mining products are eligible to ship domestically within Australia. The 10% goods and services tax (GST) is inclusive.

 

International shipping

All Broken River Mining products can be shipped outside Australia to the countries listed below. It is the customer’s responsibility to ensure that the item can be legally imported into the destination country. Please note that the customer is responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees.

  • United States
  • Canada
  • United Kingdom
  • France
  • Greece
  • Spain
  • Japan
  • Singapore
  • Chile
  • Ireland
  • Switzerland
  • Hong Kong
  • Portugal
  • Denmark
  • Finland
  • Norway
  • Argentina
  • Saudi Arabia
  • Oman
  • Hungary
  • Poland
  • New Zealand
  • India
  • Taiwan
  • Thailand
  • Philippines
  • South Africa
  • United Arab Emirates
  • Virgin Islands, British
  • Turks and Caicos Islands
  • Sri Lanka

 

Returns

At Broken River Mining we want you to have a positive experience and your satisfaction is important to us. If there is an issue with the item you receive, we will refund the full purchase price upon receipt of the returned item. The return shipping cost is the customer’s responsibility. Please email us at brokenrivermining@gmail.com for return instructions.